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VoIP Systems Engineer

Company Name:
Arca24.com
Start date: ASAP
Duration: 3 month Contract to Hire
Salary period: Annual
Our client in the DC North West Metro area is looking for 3 VoIP Systems Engineers. These contract-to-hire opportunities are expected to convert to permanent employees by 3 months. These exciting opportunities are at one of America's Top 3 Most Admired companies!
Responsibilities include:
-Design, development, implementation and maintenance of VoIP telephony initiatives for the client's contact centers and Back Office.
-Experience with VoIP deployments, including understanding the entire call flow for an enterprise and appreciates "big picture" when designing Scripting solutions.
-Provide technical leadership and relevant strategic direction.
-Interface with business customer and peer IT teams to develop and analyze requirements and solution/system delivery.
-Develop process and procedures for implementation and operational support of systems.
-Project management and oversight; perform risk evaluation, issue management, etc.
-24x7 production support and technical support to team and customers.
Required:
- Minimum 3 years of related experience in Collaboration technologies area
- Hands on Scripting experience Cisco tool set including UCCE, Call Manager and CVP
- Hands on knowledge of Cisco Unified Contact Center Enterprise (UCCE) and Unified Communications Manager (UCM).
- Understanding and experience implementing, operating, configuring and troubleshooting a converged IP network.
- Proven experience in end to end problem determination/troubleshooting system issues.
- Proven Project Management Experience working on large complicated plan items
- Ability to drive to achieve goals with limited supervision
- Good technical foundation in networking is required, ideally CCNP or above
Plusses:
- Underst - anding of SDLC and CMMI concepts
- Proven experience in end-to-end problem determination/troubleshooting system issues
- Familiarity with SIP integration techniques - carrier, cross systems, etc.
- Proficient in MS Office product set: MS Word, Excel, Powerpoint, Visio, Project
- Experience in systems and business analysis
- Experience with data extraction tools (SQL, etc.)
- Knowledge in other technologies/products, experience and certifications are a plus
We will call qualified candidates after review.
Resumes will NOT be sent to clients without your approval.
REFERRALS WANTED - $1000 REWARD!
Refer a colleague to us, and Precision will pay you $1000 if we find a job for that person!
Overtime: straight time

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