Customer Success Associate

Company Name:
Position Type:
About Us:
When a company stays in touch with their customers and anticipates their needs, the company can avoid customer service problems. At WeddingWire, we believe that our Customer Success Team is a valuable asset to our product offerings. WeddingWire is the nation's leading technology company serving the $100+ billion wedding, corporate, and social events industry. Simply put: We connect people with great merchants and help event merchants build their businesses. We are also a GREAT PLACE TO WORK!
WeddingWire seeks a full-time Customer Success Associate to develop relationships with local vendors based on territory and show them how to ring the bells and blow the whistles (i.e. use their tools) to get the most out of their investment. At WeddingWire, we are feverishly passionate about helping small businesses grow their businesses online. Your daily activity will help make that happen.
About You:
You are patient and enjoy giving individualized attention to customers.
You are a good teacher and can condense information into small digestible bites.
You are efficient and thorough.
You think "outside of the box" and offer recommendations for problems you anticipate.
You are friendly and genuinely helpful.
You are assertive and committed to improvement and will help identify trends to help us

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Member Services Associate
Columbia, MD Life Time Fitness
Part Time, Weekends Janitorial and Facility Se...
Waldorf, MD LOWE'S
Customer Service Manager
Silver Spring, MD Town Sports International Holdings Inc
Customer Service Manager
Bethesda, MD Town Sports International Holdings Inc
Studio Sales Associate
Waldorf, MD Portrait Innovations
Studio Sales Associate
Bel Air, MD Portrait Innovations